AppleCare+ for iPhone provides up to two years of expert technical support and additional hardware coverage from Apple, including unlimited incidents of accidental damage protection. Each incident is subject to a service fee of NZ$49 for screen or back glass damage, or NZ$169 for other accidental damage.* In addition, you’ll get 24/7 priority access to Apple experts by chat or phone through getsupport.apple.com.* Coverage begins on your AppleCare+ purchase date.
AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by New Zealand consumer law. For details, see apple.com/nz/legal/statutory-warranty.
AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by New Zealand consumer law; for details, see apple.com/nz/legal/statutory-warranty. Purchase of the plan is not required to purchase iPhone. AppleCare+ is subject to acceptance of the terms and conditions. For complete details, see the terms at apple.com/nz/legal/sales-support/applecare/applecareplus/nz.
In New Zealand, coverage for accidental damage from handling is provided for your benefit pursuant to a group insurance policy that Apple Sales New Zealand (the insured) has purchased from AIG Insurance New Zealand Limited. Neither Apple nor its distributors are authorised to provide any financial advice in respect of the insurance cover for accidental damage from handling. You should consider obtaining your own financial product advice about the coverage for accidental damage from handling. AIG Insurance New Zealand Limited has authorised Apple Sales New Zealand to handle any claims you may have for accidental damage from handling.
*Coverage is available only for iPhone and its original included accessories, for protection against (i) batteries that retain less than 80% of their original capacity, and (ii) unlimited incidents of accidental damage protection, each subject to a service fee of NZ$49 for a screen replacement or back glass damage, or NZ$169 for other accidental damage. Accidental damage means physical damage from handling due to unexpected and unintentional events. Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements. Express Replacement Service is not available under the screen replacement or back glass damage service fee. The back glass damage service fee is only available for iPhone 12, iPhone 13 and iPhone 14 models. Coverage begins on your AppleCare+ purchase date.
Local call charges may apply. Telephone numbers and hours of operation may vary and are subject to change. Service options may be subject to certain restrictions.
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